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shi xian
Pages: 22-24
Year: Issue:  2
Journal: 晚霞

Abstract: <正>话单差错率是衡量电信运营商电话计费是否有问题的关键指标。早在1995年,当时的国家邮电部就对此做出明文规定:话单差错率应低于万分之一,即1万张话单里最多有1张错误话单。然而,根据质监部门抽检结果,铁通、联通、网通、移动,无一例外都有问题。其中宾馆和话吧话单不合格率高达70%
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