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The Truncated Hyper-Poisson Queues: Hk/M/2/N with Balking, Reneging and Heterogeneous Servers
Author(s): 
Pages: 66-75
Year: Issue:  1
Journal: OR TRANSACTIONS

Keyword:  Hyper-Poisson queuesbalkingrenegingheterogeneous servers;
Abstract: This paper treats the analytical solution of the queue: Hk/M/2/N with balking, reneging and two heterogeneous servers. A modified queue discipline to the classical one FIFO is used with a more general condition. The steady-state probabilities and some measures of effectiveness are derived in an explicit form. Also some special cases are deduced
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